Shipping and Handling

Shipping and handling charges are based on total price of your order. Oversized or heavy items (such as fuel tanks, fairings,  fenders, seats, tires, etc.) require an additional shipping charge. This charge may not be calculated until the order is being prepared for shipping. 

You will be notified if there is an increase in the shipping charge on your order prior to shipping.  Orders will be held until additional shipping charges have been paid for. 

Shipment Methods: We ship via UPS Ground in the continental US. Shipments to Alaska & Hawaii require additional shipping charges and timeframes.

Delivery Time: Please allow 4-10 business days for delivery of non-backordered/discontinued items to the continental US. Allow additional time for shipments to Alaska & Hawaii.

Consolidated Shipments: Entire orders will be shipped together if possible.

Sales Tax

Sales tax is charged on instate orders if required by law.

Payment Methods

Orders are accepted via secure online order form only. Most major credit cards are accepted. Credit card and debit card purchases are authorized / verified for your protection before payment is collected. Debit card authorizations / verifications may appear as funds debited from your account, until transactions are settled. Please be aware of your available funds. DGY.com is not accountable for overdrafts, bounced checks, etc.

Backordered/Discontinued Items

Backorders/Discontinued Items: If an item is backordered or discontinued, we will notify you via phone or e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via phone or email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices and availability are subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.

Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through PowerSports Network, Inc.

*Please Read Before Ordering*

There are several things that you should consider before ordering parts online:

• 
  
• For older vehicles - not all parts may be available. Older vehicles may have been modified/rebuilt. Please be aware of this possibility. For example : pistons/rings, tires, painted parts, cables, etc.
  
• You are responsible for what you order! If you aren't sure that you have the right part, don't order it.
  
• Returns are subject to a 30% restocking fee, which is not negotiable.
  
• No returns on electrical parts, inner tubes, manuals, tools, oils, chemicals, helmets, stickers/decals or items under $15.
  
• Returns must be made within 10 days of receipt of order.
  
• Must be in Original package
  
• Some items listed may be DISCONTINUED.  If you have any questions regarding this please send us an email to verify the part(s).
• Some items may need to be ordered directly from the manufacturer.  Typically, orders will arrive on your doorstep 3-10 business days from the original order date. 
• Requests, e-mail us at customercare@dgy.com.
  
• We no longer accept orders shipping to Canada. Sorry for any inconvenience. We Do Not ship outside the US.

If you are having trouble finding a part or accessory item online please e-mail us at customercare@dgy.com.    We DO NOT accept phone orders.

Thank you for your patience and understanding.

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