DGY Customer Feedback and Testimonials

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* Testimonials *

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"sales people were very good they were nice and would do anything to get what your looking for, they are very knowledgeable and if they dont know they will find out quickly..prices were fair not to pircey.i would recommend them to friends"

By: Anonymous romeoville,IL

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"DGY.com makes finding parts for my 4 wheeler easy and affordable, Thanks."

By: Michael Monterey,TN

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"I would like to thank Andy Wolf DGY and Rob Shipinski from Tucker Rocky, for going the extra mile helping me find the heated gloves I wanted. Having them installed and Rob for meeting me at his office in the evening to get a part I needed for my trip the next day. This kind of service is not see any more!! You have great people working for you like Andy and your service Manager, and a very good partner in Rob from Tucker. I will tell everyone I know to use your shop. Thanks agein Andy, see ya soon."

By: John Homer Glen,IL

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"83` atc 70 resto, had everything I ordered and shipped quick! Thanks Steve I will be back for future parts. "

By: Jamie Avon,NY

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"Came into showroom just to see what was in. Found just what I wanted. Right bike right price. But the great thing was the attention given to me. Never "left me hangin'" out by myself. Help when I needed it, space when I did. Treated me like a old friend. Listened! can't find that anywhere these days."

By: Victor Aurora,IL

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"Extremely fast shipping. The only bad thing about the transaction is that I did not receive any email to let me know when the item had been shipped so I called to ask about it. (DGY.com Response - Sorry about this, but our online system is not currently being updated properly by our in-house system so our customers are not able to see the real time status of their orders until this issue is remedied.)"

By: Troy Hazard,KY

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"the parts i ordered were perfect and resonibly priced. a little slow about updating information on the website about my order i.e. still dont have any shipping info even though i have my parts. the website still says order has been reviewed no other info."

By: tommy prattville,AL

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"I had a concern regarding an expired gift card that after some moaning and groaning was resolved to my great satisfaction. Thank you very much and you have regained my confidence and continued patronage. JB"

By: jim downers grove,IL

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"I used to visit DGY all the time - when I lived in Downers Grove. I moved about 9 years ago, and started visiting shops much closer to me. In the last couple of weeks, 2 of those shops have gone out of business. From what I understand, about 4 other dealerships in the Chicagoland area have also gone out of business. I happened to be near DGY yesterday, so I stopped in. I hadn't been in DGY in a couple of years, and was pleasantly surprised to see many of the same guys still working there. Dan Razz and Tim Fritz have been there forever! There's a reason DGY has been there so long, and will continue to be there. Thanks!"

By: Anonymous Southwest suburbs,IL

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"Just wanted to say thanks for all of your help at the IMS in Rosemont. A nice, blonde, rather tall saleswoman helped out me and my wife. She helped us find a textile coat for my wife. It's hard to find items for women in a male dominated area. Will be out the see the dealership when the weather turns a little warmer. Thanks again for all of your help in the purchase. Also, nice discount on the purchase. Glad to help out local dealerships with purchases. Sincerely, Gerald and Erin Risch Honda '06 VFR800 for now. "

By: Gerald Lake in the Hills,IL

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"Amazing !!!! 1982 Honda ATC 250R and they had the parts I needed cheap, and was shipped fast. I will be doing business with these guys a lot!!!"

By: Chris N. Babylon,NY

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"I was wondering about a sponsorship or some type of sponsor. My name if Alex Buerster but on some of my results it will say William. I have been racing mx for 4 years and have been realy succesful. This last year I set a goal and it was to win D17 in 14-24 and OPEN B class and I did it. I was just wondering if your company would like to sponsor me and that I would put your companies name out there. Thank you. sin. Alex 176"

By: William Olney,IL

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"thanks for the fast service and answer to my email questions"

By: Anonymous Ramsey,MN

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"DGY RESPONDED TO MY EMAIL REQUEST VERY PROMPTLY"

By: James Corinth,MS

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"Just a quick note to let you know that I received my order, and everything was as it should be. I do have some more things that I need to order, in about a month . I have Booked marked your site, and will be contacting you again in the near future. Again Thanks for the good service Bruce"

By: Bruce Andover,OH

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"Was in your store today and got both the Sentinal pants and jacket. Good service from your staff and happy from the prompt response from yourself. I'll highly recommend your store to others traveling here for work. "

By: Anonymous Ottawa,ON

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"Wonderful website that is highly functional with great diagrams! I needed to change an order and I had e-mailed the company, within the hour I had a responce and Steve with DGY was so very helpful, friendly, and more than willing to change my order- Thanks Steve!"

By: Amy Eureka,CA

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"Everything was fine with my internet order, good service, speedy delivery. Only one minor item, I would make the signature required optional on the shipping. I live in a very quiet community and it could sit on my door step for a week with noone even noticing. I understand some may want to or need to sign for the delivery."

By: Robert Bethany Beach,DE

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"Had the Wave Runner parts I needed at a considerable discount. I had them in hand in less than a week. "

By: Anonymous Centreville,VA

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"I searched through several websites to find accessories for my bike. DGY, is the easiest, most detailed, comprehensive site I have found. The dedication to customer service by Steve is second to none. The positive service I have recieved has secured my 100% loyalty to DGY. MAHALO (thanks) for your outstanding customer service. Gene"

By: Gene Mililani,HI

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"Thanks for such a great website! It was SO easy to order the part I needed, and the best was the exploded views of the part!! No guessing on what I needed. The instructions were easy to follow, and the part went on without a hitch. Keep up the good work! "

By: Cathy Green Bay,WI

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"Steve Skibbe was very helpful with my order. My husband made a very big mistake on his ordering but between Steve and I we were able to get it straighten out. Steve even made sure my credi card billng was taken care of. My experience with Steve was great and Stressless. Becky Kayser"

By: Becky Gilmore City,IA

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"Overall experience was OK. Prices are great. Processing and shipping were fast. The only problem I had was that I sent an Email and never received a response."

By: James York,SC

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"ANOTHER TRIP TO DGY TO PICKUP RIDING GEAR, AND AGAIN I WAS TREATED GREAT. YOUR ACCESSORIES PEOPLE KNOW THERE PRODUCT AND WERE GREAT AGAIN. YOUR PARTS DEPT, GREAT, VERY GOOD. NO NEED TO SHOP OTHER STORES, PARTS IN STOCK AND IT IS SO NICE TO BE TREATED LIKE I MATTER. WILL BE BACK AGAIN FOR SURE."

By: KURT STREAMWOOD,IL

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"I WAS AT YOUR STORE ON SATURDAY AND BOUGHT HELMET,BOOTS,GLOVES AND FLUIDS. EVERYONE WAS GREAT TO WORK WITH. MY AFTERSALES GIRL WAS VERY GOOD WITH HELPING ME FIND WHAT I NEEDED, WITHIN MY PRICE RANGE. I WILL BE BACK. THANKS FOR BEING BETTER THAN THE REST."

By: KURT STREAMWOOD,IL

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"DGY is great. They get my parts quicker and cheaper than my local dealer. "

By: John Joliet,IL

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"your site is awesome.it shows exact parts and has in depth diagrams to help me find what i am looking for....i am so glad that i found your site because it is now going to be the site i use for getting all my parts....your prices are very good and you service is excellent..thank you"

By: Anonymous South Shore,KY

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"I have searched for 3 days to find a company that I can order all my Honda parts from. Yours is the only company I found offering everyting from spark plugs to motorcycle covers....Thanks for the great site and ease in ordering."

By: Chester Grove City,PA

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"I really like the low prices it saves a lot of money when your buyong from you instead of a local dealer."

By: ryan palm bay,GA

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"I AM GLAD THAT THERE IS SIGHT THAT I CAN GO TO FIND SUZUKI BERGMAN 650 SCOOTER WHEN HAVING TO GO DIRECTLY TO THE DEALER THANKS"

By: Anonymous Wilmer,AL

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"Great overall experience, knowledgeable staff."

By: matt downers grove,IL

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"The best treatment and service i have ever had."

By: john hillsboro,TX

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"I stumbled across DGY while searching for parts for my YZ450F. Your prices were very competitive and the online parts fiche with prices included was a huge 1st time selling point for me. Since my very first purchase I have received nothing less then "OUTSTANDING" customer service, both on the phone and through the net. I've continued to use DGY as my primary supplier of OEM Yamaha parts. The shipping charges are reasonable and I have never waited longer than 4 or 5 days for any part I've needed. I race Maine Motocross Series and other local Motocross pretty much every weekend and I tell everyone that needs factory parts to look up DGY before they order anywhere else. I got a few DGY stickers with my last order and I proudly display on my radiator shrouds. Keep up the great work and customer service DGY, it is appreciated! My only complaint is that your show room is too far away for me to get you to sponsor my next YZ450F. :)"

By: Derek Berwick,ME

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"To Whom It May Concern: I would like to thank Brian Baron for all his help in helping me to get the correct part for my bike. I had gone to a dealership here thinking that since they dealt with my type of bike I would get the correct part number for what I needed. Needless to say. It was wrong. Brian was understanding of my predicament when I had to return the wrong part ordered from DGY for the right part. He was courteous and helpful and didn't make me feel as if I was stupid. DGY if the rest of your staff is like Brian, you surely have a good one. I would also like to thank your company for making the prices reasonable. It is amazing to me that dealerships will hike the cost of parts especially on older model bikes. Again many thanks to Brian and your company. "

By: Anonymous Methuen,MA

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"This is an old project Bike. This is the only site that I can actually order any thing I need. The pain and suffering of looking for parts is over. You sell new parts everone else wants to sell you used parts at the price of new parts. Thank you DGY you are an absolute stress saver."

By: Ian HANSCOM AFB,MA

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"After a long and very intense search for my 1st bike. It was time to look for the best dealer. After multiple vists to 7 other dealers in the area, it was clearly obvious that DGY was the superior dealer. Sales was educated,patient and quick to respond to many phone calls and questions. The entire staff took the time to meet me and intorduce themselves in the sales process. Each took me on a tour of their area of responsibility. DGY is "first class". Well done Bill, Dan and the DGY team! "

By: Scott Plainfield,IL

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"Afer trying to deal with another Internet site to order a part for My Kawasaki Quad,,I found youguys on the internet..After one call I knew I had found the right place to deal with.I was able to order the part needed and your pricing was better and you had a real person to talk to without having to go thru a bunch of stupid phone tag games.I dealt with Brian from the Internet dept and his Service was EXCELLANT.I'll be looking to do more with you folks in the future..The Dealers should pay attention and see how REAL customer service is provided..Thanks Again,,Frank P."

By: Francis(Frank) springfield,OR

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"On March 21, 2007, I realized a life long dream to own a motorcycle (I'm 60). My salesman Bill and the entire dealership staff genuinely treated me as if they have known me for years and they were as happy as I was. Congratulations all around on my purchase (a VT750C2 Shadow Spirit). All of my questions were answered and Dan made sure I left knowing all I needed to about the bike. I was never rushed or pressured. It was my first visit to the dealership, but I guarantee it will not be my last. It is a dealership that truely puts the customer first. I cannot thank all of you enough! See you all again real soon for some accessories. "

By: Dan Schaumburg,IL

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"I walked into DGY to buy 2 cycle oil for a friends dirt bike and walked out with a new Wolverine 450. I was so impressed with the sales team's service. Andy helped me with all of my stupid questions and finding the exact kind of quad i wanted, Dennis answered all of the financial questions and worked out a sale that would work for me on my budget, and Dan showed me everything there is to know about riding, maintenence, and cleaning. It was a great experience. Much more in depth than just purchasing. Im not done with break-in so I cant rate service, but I know it will be on par with everything else."

By: Max Downers Grove,IL

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"VERY GOOD CUSTOMER SERVICE AND GREAT PRICES!"

By: TRAVIS TORRANCE,CA

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"I had a good experience with the parts department and service department. Good job guys!"

By: Brian Joliet,IL

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